- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack SmartFriend Service
- Product Type
- Warranty
Overview
The HP SmartFriend Service helps you solve a wide range of technical issues that may arise with your PCs and tablets. HP SmartFriend connects you with certified agents who can remove viruses, improve PC performance, solve software errors, and connect your devices to a wireless network.
Benefits
Get "Judgment-free" tech support for your PC: Frustrating software? Lost files? Confusing pop-ups? Your SmartFriend is here to help.
More than a warranty: Get tech support from a brand you trust with 75 years of technology innovation.
All brands, any time: SmartFriend has certified experts in all the popular operating systems -- there for you 24/7.
Features
Virus removalError troubleshooting
"How-to" assistance
Software installation and configuration
Connectivity assistance
Block unwanted third-party tracking
Phishing and identity theft
Social media privacy support
Parental control setup and troubleshooting
- Service Information
- Service Main Type
- Technical
- Service Description
- 9x5xNext Available Agent
- Provided Support
- Phone Support
- Service Response Time
- Next Available Agent - Phone Support
- Service Duration
- 2 Year
- Product Supported
- HP Envy All-in-One
- HP Envy All-in-One - 2y wty
- HP Envy Desktop
- HP Envy Desktop -2y wty
- HP Chromebase All-in-One
- HP Envy Curved All-in-One
- HP Envy Curved All-in-One - 2y wty
- HP Omen Desktop 2y
- HP Omen Desktop 2y
- HP Omen X Desktop
- HP Omen X Desktop 2 Y
- HP/Compaq All-in-One
- HP/Compaq All-in-One - 2y wty
- HP/Compaq/Stream Desktop
- HP/Compaq/Stream Desktop - 2y wty
- HP Pavilion 5xx Desktop
- HP Pavilion 5xx Desktop - 2y wty
- HP Pavilion All-in-One
- HP Pavilion All-in-One - 2y wty
- HP Pavilion Desktop
- HP Pavilion Desktop - 2y wty
- HP Envy Notebook
- HP Envy Notebook - 2y wty
- HP 11 Tablet PC
- HP 11 Tablet PC - 2y wty
- HP Chromebook 11
- HP Chromebook 11 v2
- HP Chromebook 14
- HP Chromebook 14 - 2y wty
- HP Envy 17 Notebook
- HP Omen Notebook
- HP Omen Notebook - 2y wty
- HP Omen X Notebook
- HP Omen X Notebook 2y
- HP Stream Notebook
- HP Stream Notebook - 2y wty
- HP/Compaq Notebook
- HP/Compaq Notebook - 2y wty
- HP Pavilion Notebook
- HP Pavilion Notebook - 2y wrty
- HP Spectre Notebook
- HP Spectre Notebook - 2y wty
